/ UKC email system down?
I then tried to change the email account to see if it was being spam boxed, and the new email didn't get the change confirmation.
Sent an email to a friend, he didn't receive it, nor I get a cc.
I then made an entirely new account to test it, on an entirely fresh new email, and got no activation email.
Is the ukc email system down?
I've been trying to send an email to someone through the site for a few days yet it doesn't seem to be sent. I haven't received any cc (I presume that stands for carbon copy?)
Any idea's why the email isn't working?
I sent you a test just now, did you recieve it?
> I sent you a test just now, did you recieve it?
Yes. You sent...
This message was sent to you using a public form at http://www.ukclimbing.com by registered user http://www.ukclimbing.com/forums/profile.php?id=156010
Also been having trouble, today and yesterday.
If it doesn't Cc does that mean it definitely didn't send either? If so mine isn't working either.
Checked spam; and tried opening a brand new account on a brand new email and no confirmation through. Probably just server overload or bugs or something, sure someone will fix it by the mon.
However it only seems to effect some accounts (in this case a gmail.com email account) and not others, and it is a problem both with directly sent emails and automatically CC'd ones.
I trust the UKC team is looking into it.
They might be if someone has contacted them about it, rather than just posting a thread on the Starting Out forum
> They might be if someone has contacted them about it, rather than just posting a thread on the Starting Out forum
I'm fairly sure that UK climbing regularly look at most of the threads posted judging by how quickly some threads are pulled.
Actually we don't have anything like enough resources to look at all the threads - have you ever thought how much time that would actually take?
We respond mostly to reports from users and this is by far the best way to get in touch and get a response. Report abuse is on every page and can be used for things other than 'abuse'.
In reply to the OP:
Yes we are looking into this. It is connected with the site changes we made last week.
I know you said to send a report in with questions, but a reply to my question in this thread would be useful for other people with these issues.
When the issue is resolved, will any emails that were attempted be lost or are they just stuck somewhere in the internet waiting to send?
I thought I did do that above - yes, we are looking into it.
I doubt it. I don't know what the problem is though so I can't say for certain, but I doubt if these emails are being queued anywhere.
We're currently working to fix the cause of the problem, and then all the queued emails should get sent out.
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