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Topic - eVent Waterproof jacket warranty query? Environmental Soiling?

Darkskys - on 26 Jun 2013
I've recently sent my eVent jacket back to the manufacturers due to area's that were delaminating (rear of the hood and creases in the inside elbow area).
I've had a response today from them stating that the delimitation was due in areas of environmental soiling?

Can anyone give me an idea what the hell this means please?
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