/ LYON equipment
They handled the Grigri2 recall very efficiently too.
I recently contacted Lyon with a query regarding Nomic ice axes, they could not have been more helpful. Really good customer service. :)
Yea, another huge thanks to LYON here. Earlier in the summer, I noticed there had been a safety recall on the Petzl Scorpio Via Ferrata lanyards. This was a week before we were heading off to Austria and we have 3 of these sets in the family - I contacted LYON who are the agents for Petzl, explained the problem and they arranged for them to be collecetd from my office and they were checked and returned within 2 days - brilliant service. As it turns out we didn't use them, we spent the whole wee sport climbing but hey ho!
Lyon are very good, but I suspect there is a general fault with the XP myo, and rather than doing a general recall, they are just swapping any that get complained about.
Elsewhere on the site
If asked to name a British female climber who stood out at a time when British women's climbing wasn't... Read more
A product review by James Turnbull. James Turnbull at Outside recently took the new Osprey Mutant 38 on a rigorous test in the... Read more
Nick Livesey discovered the mountains of Snowdonia over a decade ago and finally moved there a year and a half ago, quitting a... Read more
2014 has been a bumper year for climbing publications. Here's a few of the ones that we have either read, or ones that we... Read more
WINTERFEST 2014 at Outside in Hathersage 6th and 7th December 2014 Outside's ever popular Winterfest event is back... Read more