/ Random job application questions!
1- [PLEASE INCLUDE AS MANY DETAILS AS POSSIBLE] You're the customer support of a telephone company. You must inform one of your clients that he will have his phone line canceled due to a technical problem in his line. Write an example email to the customer explaining this:
2- [PLEASE INCLUDE AS MANY DETAILS AS POSSIBLE] You work in a car agency. A client is interested in a 2011 LEXUS GS 350, but this car is not in your inventory. You want to convince her to buy a 2011 ACURA TL 3.5. Please view the following comparison: 2011 Lexus GS 350 vs. 2011 Acura TL . Please write an example email of how you would convince the client to buy the ACURA car given the comparison page:
I'm assuming that the application is for some sort of office / call centre customer service role. Agree that it's a bit random if you're applying for a position as a welder, panda fluffer etc.
One tip - end your emails using "Kind regards". It sort of works!
Practical questions aren't that unusual in my experience- two I've had were
point out the carb. on a diesel engine schematic. (trick queastion)
For a role on a decomissioning project, they pulled up some rig schematics and asked me to talk them through some of the issues I could see with decommissioning the structure.
I think that they are just an effective way of weeding out folk that interview well but don't "walk the walk" as well as giving a better chance to good candidates with perhaps poor interview skills, but good technical knowledge and know how.
I did also have one interview where they kept asking random maths questions throught to see what my mental arithmatic was like, very effective at throwing you off ballance and putting you under a bit of pressure I suppose!
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