In reply to various: I am most disappointed to see that some people still cling to the outdated notions that because an organisation is a 'charity' or 'not for profit' it somehow can't be an insidious, corrupt, profiteering cabal being run for the sole benefit of enriching (either in terms of money or influence) the individuals connected to it.
In my experience that description applies, at least in part, to a significant proportion of those charities that have paid staff and paid managers or chief executives. In fact, I would go as far as to say that I now assume (until convinced otherwise) that newly established 'not for profit' organisations are designed with the main aim of diverting extra money towards the pockets of those managing them.
It is simple:
Not for profit = More money for managers salaries
I like dealing with businesses, you know where you stand with them - they maintain a fine balancing act of trying to persuade you to buy product/services at the highest price they can, but are at least completely up front that they need to cover costs and maintain a profit margin. Also, if you don't like the product or service, 99% of the time you can go elsewhere and most businesses realise that and have at least some ethos of customer service.
Charities and non-profit organisations on the other hand can be a bloody nightmare. Their
PAID staff are often rude, condescending and use their impregnable 'charitable' or 'non-profit' status to excuse all manner of incompetence, as just happened on Tuesday when I was dealing with a paid office manager for a national youth charity!
I don't necessarily hold with all the criticisms made of the National Trust on this thread but I would say that their actions and motivations (and those of other large charities) should be subject to the same level of skepticism, scrutiny and debate that is normally reserved for politicians and political parties.