/ water supply leak - neighbour understanding
Had a supply pipe leak for almost 3 weeks now, reported it to the water board who came out after 2wks and dug a shoddy hole, cut through a electricity cable and then departed not fixing the leak.
Got an external plumber co to quote and it's now booked in for tuesday (earliest possible). Neighbour has been aware of the issues we've had with this.
Unfortunately when the hole was dug, the flow of water is such that it's heading more towards her property now (previously was all towards ours). She's just had a new damp proof course installed and i think is a bit antsy.
This morning came round and asked that we sort it out. Since i'm no plumber and don't exactly have a supply of sandbags what is she expecting? I may be able to 'direct' the flow towards a drain, but it's not like i'm going to create an irrigation ditch in concrete...
I've made all reasonable efforts to have this fixed promptly (it's not like I like having a water leak on my property). Am i being unreasonable or is she just venting off.
p.s convo was to my missus after i'd left this morning, but it wasn't a slanging match.
I would say that she's being entirely reasonable. After all, had she had some people in who had dug a messy hole, cut the power and then left, leaving water heading towards your property where previously there was none, wouldn't you go round and make some form of representation, regardless of whether she was a plumber or not? You would at least want to know what her intentions were and to what extent the problem was likely to worsen an dwhat the timescale for rectification was.
to then come round this morning and ask us to do something about it would smack of a short term memory problem!?
Furthermore we're terraced and the supply pipe comes between our two houses, splits and then runs along the back. This leak is before our house outside stopcock and therefore should be waterboard maintained
Is the leak in the pipe before it splits ? If so, I'd defo get the waterboard back out as it's their repsonsibility to fix and make good (you're only responsible for the bit that only suplies your house an is inside your property boundary).
Maybe she just slept badly.
Bottom line though, she is dealing with fallout from a problem of yours so if it were me I'd just be a bit understanding of her grouchyness and get it fixed.
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