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Topic - Icebreaker 260 default

ire - on 14 Oct 2012
I bought an icebreaker Merino wool 260 crew base layer from ELLIS BRIGHAM, MANCHESTER in September. After wearing once the fabric on the back was wearing away. I returned it to the store immediately where they happily exchanged it. The exchanged item has performed it the same fashion and is wearing away on the back after wearing it once yesterday in Malham. After trying to exchange the item today I was told that it was 'wear and tear' and they refused to refund or exchange the item. How can it be wear and tear after using it one time? They replaced it once before for the same reason so why not replace or refund this time?

Any advice on how to get my money back?

After being a loyal customer of ELLIS BRIGHAM for my years, I will never spend another penny in their store!
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