In reply to nastyned:
I've recently switched to 123-reg after being with 1and1 for 5 years, and am very happy with the move.
No direct debits... one off annual payments so you know what your getting charged and they can't change it as and when they like.
Clear and vibrant website and user interface.
Great service from a UK based provider.
They are cheaper. Look around for discount codes/vouchers.
Iain