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Topic - paying a vet's bill before insurance payout

crustypunkuk - on 12 Feb 2013
Hey all,
My beloved Beagle has badly fractured her foot. The surgery to pin the damage is going to come to 2 grand plus vat according to the vet. We have insurance, but we are expected to pay beforehand then claim on the insurance. Is this normal?
Put simply, there's no way i can get that kind of money together, let alone in the next 2 days before her surgery. She has had the foot set, but looking at the x-rays, and according to the original vet, without surgery to pin the breaks, she'll never manage to be active again, never mind be in the hills with me.
Has anyone experienced anything similar, and if so, how did you deal with it?
Can the insurance company be reasoned with?
Any help greatly appreciated.
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