UKC

My easyjet flight from Geneva to Gatwick was delayed over 7 hours on Monday. I'm wondering if there is some way to get a public record of this to show my insurance company to explain why I had to stay in a hotel in Gatwick. I tried flight tracker but the flight on Monday (11/2) is completely missing from their log http://uk.flightaware.com/live/flight/EZY8477

I have a few photos from my phone of the departure board showing massive delay, but that doesn't actually confirm that the final departure time wasn't until almost 1am.

I have contacted Easyjet to ask them to provide me with the information, but so far no response...

In reply to bigbobbyking: Ring Easyjet directly? 0843 104 5000 (open 8am to 8pm)

If Easyjet are refusing to respond then inform them you are contacting the CAA to resolve the dispute.

http://www.caa.co.uk/homepage.aspx?catid=1759

Inform your insurance you are doing the same.

Is Gatwick BAA? You could try them as they actually manage the delays.

In reply to bigbobbyking: Try http://www.flightstats.co.uk/home.do

In reply to ceri's:

Thanks - that one has the real departure and arrival time.