 Topic - Good customer service from Crux
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 by - Nick Smith - UKC  on - 09 Mar 2013 - Climbers.net |
I've had some really awful service from a couple of companies recently (nothing to do with climbing), so I wanted to share some good customer service for a change:
I broke a buckle on my Crux AK47-X pack while up in Scotland at the weekend, so I emailed Crux to see if they had any spares, and only 3 days later a brand new buckle arrives in the post - no charge :)
Nice one.
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