/ Mountain leisure perth - very bad experience
I can add my own experience: ordered a jacket in january, it still hadn't arrived by march, requested a refund, told on 13th that i had been given a refund, still no sign of it. Mountain leisure perth now ignoring my emails.
I ordered i top start of this month, still waiting for it to be dispatched after several emails and a phone call, il never use them again. Wish i had read that other thread before ordering.
Aye, me too! I did receive my refund tonight, amazing what a bit of bad publicity can do! Good luck!
This thread obviously worked, just got an email saying my top has been dispatched today.
Did you pay by credit card? If so, maybe you could try to get your card company to reverse the transaction. (This is UK specific, I assume there is something similar in the Netherlands?)
If you feel the shop have been dishonest with you, perhaps you should contact their local Trading Standards office and see if they have anything to say about it: http://www.pkc.gov.uk/article/3434/About-Trading-Standards
Ah, where's my like button.
Call every other day. Always ask for Alex. When he's "not there" as he mostly won't be, request that he call you back (though he won't). Eventually, he will get bored of you calling, realise you are not going to go away and refund your money. Personal experience.
To be fair, credit card refunds take 3-5 days, that isn't in the control of the company issuing the refund.
So the MLP guys contacted me trough the forum, but stopped replying after a couple of messages... Lots of good words but no refund yet :(
This shop sounds like a complete joke. What their doing is illegal.
People should be made aware of it. Have they a comments page on their website, I think not!!!
I worked there a few years ago, it stocks different kit and is staffed by enthusiastic end users. As a local outdoor shop it's pretty good. It does sound like they've let a few folk down though, keep phoneing them and they'll pay though, It'll be disorganisation as opposed to dishonesty.
> Not a bad idea
Using a disreputable(?) shop to price match another shop into undercutting the rest of the market of many reputable shops is one way of getting a good deal I guess.
I wasn't making excuses for them.
> Using a disreputable(?) shop to price match another shop into undercutting the rest of the market of many reputable shops is one way of getting a good deal I guess.
That's more of a thought on capitalism by the way, than anybody on this thread.
> anyone fancy their chances?
I was tempted by the deal. Then saw who was running it. After my experience with it, this one and the general consensus of the myriad of replies to both. I frankly don't wanna give them the business.
Owing to potential conflict of interests, we are not allowing newly registered users to post on this thread. I have removed a set of posts by a new user.
Elsewhere on the site
Backpackers want an extremely liveable and lightweight tent at good price. MSR answers the call with the Elixir 2 tent and... Read more
The Women's Mountain Equipment Cho Oyu Jacket is the perfect choice for female mountaineers an explorers who... Read more
The Kendal Mountain Festival 2014 proved once again to be a busy and inspiring four days of films, photos, music, art... Read more
2012 saw the release of the beautiful first volume of definitive Yorkshire Gritstone climbing, produced by the YMC with Robin... Read more
I am Matthew Phillips, I'm nearly 14 and I was born without my right arm below the elbow. I started climbing at taster... Read more