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Topic - Faith restored - theoutdoorshop

OwenF - on 04 Jun 2013
Tried to order online from theoutdoorshop earlier and couldn't input a delivery address different from my cardholders address. Phoned in and was told this was a credit card company protection measure for a first purchase. I spat fumes down the phone about utter nonsense and I'll take my urgent business elsewhere. Phoned back later trying to dodge the system and nice (different) man input my details and it went through apparently ok....will see if next day delivery works. But well done theoutdoorshop for retaining another customer. Good to see specialist shops going the extra mile.

On a side note, I've never in years of ordering online come across first purchases having to go to a cardholders address, yet it happened to me twice today. Anyone else been mugged off by this?
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