In reply to JAOADMS: What the other 3 said Jules and Damien (his french bootfitting partner) in Sanglard.. Also to clarify something one of the other posters said. Firstly Footworks got their reputation off of the back of the aforementioned Jules and Damiens hard work before they left to work on developing boots and FIS, etc. Secondly any modifications necessary to the shell or liner and refittings required to get the boots to fit perfect should be included in the price of the original boots. However in saying that a really well fitted boot shouldn't require much work post fitting except in circumstances where the purchaser has really odd feet e.g. bone spurs or the like