/ Printer Problem

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FesteringSore - on 14 Dec 2013

I've recently bought a Brother MFC-J870DW printer and I'm printing off some calenders. All was fine until I put some new cartridges in which I'd bought from a third party supplier. Now the print quality is not as good and the images are printing with thin horizontal dark lines across them. Also, where the calendar "grid" appears the black ink is smudging when I rub my finger across it.

The cartridges came in what appears to be genuine brother packaging(they're the LC121 cartridges).

Just wondering if I've been "done" 80(

Anyone else use Brother?


Post edited at 18:57
rocky57 - on 14 Dec 2013
In reply to FesteringSore:

I can't comment as to whether you've been done, but have you tried running the 'clean print head' function and then running the 'test print' option. It might help.
FesteringSore - on 14 Dec 2013
In reply to rocky57:

Done the cleaning process twice. Test sheet looks ok.
FesteringSore - on 14 Dec 2013
In reply to rocky57:

When I printed last night I'd only replaced one cartridge(blue) but I had to replace the others today and it's gone downhill since.
balmybaldwin - on 14 Dec 2013
In reply to FesteringSore:

On printers ive had you have to go through a procedure to align the cartridges, no idea if this appliers to yours though.

Re smudging, have you changed the paper? differnt paper brands and qualities make a big difference especialy for ink jets ? It could also be too much ink, not drying, so check how it is if you leave to dry a bit longer.
FesteringSore - on 14 Dec 2013
In reply to balmybaldwin:

> On printers ive had you have to go through a procedure to align the cartridges, no idea if this appliers to yours though.

Can't see any procedure for alignment. I put them in as I did the originals.

> Re smudging, have you changed the paper? differnt paper brands and qualities make a big difference especialy for ink jets ? It could also be too much ink, not drying, so check how it is if you leave to dry a bit longer.

Printed a "test" and left it for half an hour + - still smudging. The colours are coming out very poor.
FesteringSore - on 14 Dec 2013
Whoops. Just checked my printer setting and found they had "defaulted" back to plain paper instead of photo paper - sorted :0)

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emmathefish - on 19 Dec 2013
In reply to FesteringSore:

I got a Brother A3 wireless printer (I can't be bothered to find out the exact model) and I wanted it so I could print out booklets from InDesign etc. however it hasn't worked, and doesn't respond to my computer, and doesn't print double sided, and various other problems. SO overall I am really unimpressed with the printer. Perhaps take a hammer to it

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