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Topic - Help! Shop has my cash and no goods yet...

Gibson - on 08 Jan 2014
Hi all, wondering what to do here....

I bought a guitar amp online on the 18th of Dec, paid for next day delivery and check on the 20th for the tracking info. Nothing there so I phone hte shop only to be told that they have loaned the amp out to someone who is having a repair done and can't tell me when it will be back in. Am I happy to wait? Not really but it was such a good deal that I decide to wait.
Nearly three weeks have gone by so I emailed on Thursday there asking for an update. Nothing. I phone on Saturday and I'm told I'll be called back. Nothing. I phone again on Monday, told I'll get a phonecall back. Nothing.
I'm going to phone again in an hour or so and ask to speak to the shoop manager. I know I said I would wait but I feel they are taking the pi$$ a bit now, especially on the comms side of things.
What would you do?
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