very impressed with customer service I got from cotswolds in Nottingham. Bought a pair of meindl burmas in the sales. Unfortunately after a 3 walks they started leaking. Due to the shoes coming to the end of the line they didn't have any more to exchange in my size so instead they gave me the new meindle bhutan as a straight swap even though they should have been £40 more.
Very impressed
In reply to andy.smythe: I don't know if it's the usual policy, but when I bought a guidebook they checked online for the lowest price, matched it, then gave me a 10% BMC discount.
I used to get quite a bad knee pain on descents. Went to the doctor and he more or less told me to give up mountaineering. Went to cotswold(boot/footwear)dept and the chap advised me to try Supafeet insoles. Problem sorted! I've got a good raport with my local branch.
Jobs Assistant Chief Instructor - Big Rock, Milton Keynes
Elsewhere on the site
Gear News The Art of Climbing – Out Now
Fri Night Vid Siurana - A Limestone Paradise
In this week's Friday Night Video, we follow Robbie Phillips and friends to Siurana, Catalunya, where he aims to regain some sport climbing fitness to tackle James Pearson's Le Voyage. It had been a decade since Robbie had been on a Spanish bolt...