/ Wild Country Xenon quickdraws - PLEASE READ!
This gives the appearance of being safe when actually it is not. The problem was highlighted a few months back when a fatality occured.
What did WC when you told them?
Not heard back from them yet (I only noticed the problem about half an hour ago). Thought best to make folk aware ASAP.
Fair enough, wise shout up under the circumstances. The response will be interesting indeed. I'm going to check mine now, I just chucked it in the climbing box when it was delivered and never even looked TBH
OK I have mine in front of me. It is fine and to be honest, I can't see how it could be wrongly fitted. The keeper on mine is hard rubber/plastic unlike the petzl 'strings' and seems to be more of a logo carrying thing than anything useful as the sling is stitched tight up to the crab making the keeper redundant
All good my end, but cheers for the heads up :)
I agree that there doesn't really seem to be any point in the keeper since it's basically a fully closed sling.
Mine's good but thanks very much.
Are you saying that the crab is clipped into the sling but not the 'keeper', or into the keeper and not the sling?
Got a picture? Im having trouble visualizing what youre describing.
Yes, please post a picture.
Mine seems to be fine.
I've tried to post a picture, think it's maybe waiting to be moderated or something.
Agree with the other comments, I can't really visualise what you are getting at, is the carabiner missing the sling and clipped only through the rubber keeper? Mine is OK.
Just seen your photo, oh dear! Looks like everyone better check, well spotted and thanks.
If that's how it came from the shop then it's a bit of a worry.
It's the OPs photo rather than mine.
I'd assume that it came direct from Wild Country rather than via a shop.
I'd be pretty pi$$ed if I'd bought that direct from the manufacturer and it came like that.
I always give new kit a check over but who knows, it only takes one missed check and that looks less obvious than I thought it was going to...
Well I didn't buy it as such (it was a freebie with recalled rock) but still...
Doesn't really matter freebie or not it should not have been missed. It's just appalling QC I'm afraid.
It certainly highlights the importance of checking your kit thoroughly before use.
I inspect all of my new kit thoroughly as you never know if it's been damaged in transit, escaped QC, or someone has tampered with it in the shop. Maybe it comes from working in industry, where you inspect safety equipment yourself before signing for it, even though it should be inspected before it's released from stores.
Not excusing the fact this appears to have been missed, but inevitably mistakes can and do happen, so adding your own additional check is one more step in the system.
This is how the WC heliums QD's are too. From the picture it looks harder to put the sling in the retainer like that than actually assembling in correctly.
Top tip: give the tadpole on DMM dog bones and the crab a dunk in water before fitting. They go together really easily :-)
Mike, I have just seen this and since you say you contacted Wild Country direct already I presume it was last night around the same time you posted - after we shut - so I assume we'll get it this morning and start to investigate. Great spot and thanks for the post.
Someone will be in touch to ask for more information this morning I would think.
Hi Richie, yes I contacted Mark at the Recalls bit
Thanks for the shout will check ours tonight.
just sent you an e-mail asking for your phone number if you can reply ta.
Its been a while hope you are well.....
Lucky you spotted that before an accident occurred. My free Xenon draw was OK....
ah understood now....that's even worse if it was for a recall!
I agree, its pretty shoddy.
Who are you guys employing?
Following the discovery of the mis-assembled Xenon quickdraw Wild Country have initiated a 100% re-inspection of all its stock, in the UK and in our Italian warehouse. The UK stock has been inspected already and we have found no further instances. We are at present inspecting stock in Italy and we will have the results tomorrow. We will also trace the batch and the time of the build of that quickdraw to see if we can find any evidence of what occurred and why.
Once we have re-inspected 100% of the stock within our control we will convene a meeting of the production and quality teams to decide on the next course of action. We can only apologise for this error and express our deep regret that this was missed.
We would also like to wholeheartedly endorse the very sensible comments made by several posters about inspecting your gear. We are all in a safety critical sport and it’s worth inspecting all your gear whether new or old. And to be clear by saying this we are in no way trying to abdicate from our responsibility but just endorsing what are sensible comments.
Cheers Stevo, hope the job is going well down south!
After that fatality I noticed that DMM were using some transparent keepers on their draws, seems a much better idea than using black ones which obscure the sling.
That does sound like a reasonable idea
What a bunch of cowboys WC have become!
Had a check of mine and it's fine. Good catch though spotting yours was defective!
It is, played around with one of these last night and I really had to twist and wriggle the thing to get it through the rubber while missing the sling loop.
Give it a try.
Following our previous post we have now examined the stock in the warehouses in Italy and the USA. There were no further units found with any problems.
The documentation from Wild Country's internal investigation as well as the results of all the examinations is now with the Quality Manager for the Salewa group and he will be making a decision on any further action that will be taken.
Once again we can only apologise for this error and express our deep regret that this was missed and we are taking all necesary steps to make sure this doesn't happen again.
Following the incident reported on this thread Wild Country set in place an inspection of all quickdraws in our warehouses and an audit of the procedures surrounding the construction of quickdraws. As already stated the result of the inspection was that no more units were found that had a problem.
In the meantime we stopped all quickdraw production and the procedures around these were audited. Following the audit of this incident, which is something we did not think would happen, the quality manager has determined that this was very much a ‘one off’. However, the fact that it has occurred means that we have to focus on this issue to improve our procedures to minimise the possibility of this happening again. Therefore we have reviewed and implemented changes to our procedures. All staff involved were briefed and made aware of the seriousness of the situation and refresher training courses were held on the handling of all safety critical products.
Once again we can only apologise for this incident and we are determined to make sure that we continually monitor and improve our procedure to minimise the possibility of this happening again.
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