Anyone who has recieved one of these as compensation for recalled Rocks (or just bought one recently) and hasn't checked the set-up should do so now. I've just had a look at mine and the end of the sling has just been squeezed into the rubber keeper alongside the krab rather than actually clipped into the krab.
This gives the appearance of being safe when actually it is not. The problem was highlighted a few months back when a fatality occured.
Fair enough, wise shout up under the circumstances. The response will be interesting indeed. I'm going to check mine now, I just chucked it in the climbing box when it was delivered and never even looked TBH
OK I have mine in front of me. It is fine and to be honest, I can't see how it could be wrongly fitted. The keeper on mine is hard rubber/plastic unlike the petzl 'strings' and seems to be more of a logo carrying thing than anything useful as the sling is stitched tight up to the crab making the keeper redundant
It certainly highlights the importance of checking your kit thoroughly before use.
I inspect all of my new kit thoroughly as you never know if it's been damaged in transit, escaped QC, or someone has tampered with it in the shop. Maybe it comes from working in industry, where you inspect safety equipment yourself before signing for it, even though it should be inspected before it's released from stores.
Not excusing the fact this appears to have been missed, but inevitably mistakes can and do happen, so adding your own additional check is one more step in the system.
Mike, I have just seen this and since you say you contacted Wild Country direct already I presume it was last night around the same time you posted - after we shut - so I assume we'll get it this morning and start to investigate. Great spot and thanks for the post.
Someone will be in touch to ask for more information this morning I would think.
Following the discovery of the mis-assembled Xenon quickdraw Wild Country have initiated a 100% re-inspection of all its stock, in the UK and in our Italian warehouse. The UK stock has been inspected already and we have found no further instances. We are at present inspecting stock in Italy and we will have the results tomorrow. We will also trace the batch and the time of the build of that quickdraw to see if we can find any evidence of what occurred and why.
Once we have re-inspected 100% of the stock within our control we will convene a meeting of the production and quality teams to decide on the next course of action. We can only apologise for this error and express our deep regret that this was missed.
We would also like to wholeheartedly endorse the very sensible comments made by several posters about inspecting your gear. We are all in a safety critical sport and it’s worth inspecting all your gear whether new or old. And to be clear by saying this we are in no way trying to abdicate from our responsibility but just endorsing what are sensible comments.
In reply to Richie Patterson, Wild Country:
Following our previous post we have now examined the stock in the warehouses in Italy and the USA. There were no further units found with any problems.
The documentation from Wild Country's internal investigation as well as the results of all the examinations is now with the Quality Manager for the Salewa group and he will be making a decision on any further action that will be taken.
Once again we can only apologise for this error and express our deep regret that this was missed and we are taking all necesary steps to make sure this doesn't happen again.
Following the incident reported on this thread Wild Country set in place an inspection of all quickdraws in our warehouses and an audit of the procedures surrounding the construction of quickdraws. As already stated the result of the inspection was that no more units were found that had a problem.
In the meantime we stopped all quickdraw production and the procedures around these were audited. Following the audit of this incident, which is something we did not think would happen, the quality manager has determined that this was very much a ‘one off’. However, the fact that it has occurred means that we have to focus on this issue to improve our procedures to minimise the possibility of this happening again. Therefore we have reviewed and implemented changes to our procedures. All staff involved were briefed and made aware of the seriousness of the situation and refresher training courses were held on the handling of all safety critical products.
Once again we can only apologise for this incident and we are determined to make sure that we continually monitor and improve our procedure to minimise the possibility of this happening again.