In reply to climbwhenready:
They were aware of some of the issues flagged up on UKC and other sites.
They listened.
They decided to change their underwriter so that their insurance cover actually addressed the concerns raised.
They've changed their cover.
Bastards. Total bastards.
Who can I complain about now?
'Dear travelsupermarket.com I am absolutely hacked off with the crap scope of your winter climbing insurance cover......'
