UKC

Operations Manager Vacancy at Manchester Climbing Centre

The Manchester Climbing Centre is one of the UK’s premier climbing walls and is now recruiting an Operations Manager to be part of its dynamic team.

Role and Responsibilities:

The Operations Manager will report to the Centre Management and will assist them in managing the day-to-day running of the centre, operations, health and safety, route setting, staff management, course management, staff training, NICAS, reception, shop, café and administration.

Acting as our Senior Instructor you will look to continually train and develop our staff as well as our courses. We realise that our centre is only as good as our staff, and therefore we need an Operations Manager to keep-up staff morale, maintain our exceptionally high safety standards as well as lead the team into delivering a range of high quality, fun and memorable climbing sessions.

In addition the Operations Manager will be responsible for building, climbing wall, and equipment maintenance, as well as PPE procedures. Working closely with centre management team to ensure that all Health and Safety procedures and policies as well as Operational Procedures are followed.

The role will also include Duty Manager responsibilities as well as Instructional work.

Skills Required:

• Professional attitude
• Staff management experience
• Experienced in training delivery
• Direct experience working within the climbing industry
• Experience of delivering and administrating NICAS (National Indoor Climbing Award Schemes)
• Strong work ethic with the ability to drive a team
• Strong customer service skills
• A passionate and enthusiastic individual committed to promoting climbing activities and ‘best practice’
• Extremely high standards in delivering climbing sessions
• Great team player who has the flexibility to assist in all aspects of the Centre
• Single Pitch Award and First Aid (as a minimum)
• Organised with strong administration skills
• Excellent verbal and written communication skills
• IT literate with competence in Microsoft Office
• Reception and retail experience is desirable

Working Hours - 40 hour working week including weekdays, evenings and weekends. This is a great opportunity to work for one of the largest and fastest growing Climbing organisations in the UK.

Salary dependent on experience.

To apply for this role please send your CV with a Cover Letter detailing why you would be suitable for this to the Centre Manager, Paul Crawford paul@manchesterclimbingcentre.com

Closing date for applications is Thursday 5th of February 2015.