In reply to Jim C:
> I'm not even sure of the problem, but assume that the wheels are going into grooves?
> My instant soloution is to fit some resiliant rubber material at the troublesome junction , putting it into the grooves so that the weight of a bike will not compress it and it can be ridden over, but the tram weight will compress it will and then it comes back up to fill the void.
That was one of the solutions possible originally and ignored.
> More reasonable would be to pursue the Council to fix the problem.
Having ignored the problem at design stage and with the design on the ground, might be a tad tricky now but they've not shown any appetite to do so. Council official guidance is to cross the rails at right angles yet their design prevents this. So having failed to design something which complies with their own guidance, they then advise getting off and walking. As an Edinburgh Council Tax payer I'm hoping the litigation is what finally forces the Council to act.