In reply to timjones:
> Why would other staff think that someone who backs them up by doing essential admin work must be paid less then their own wage?
I hope you are joking here but if not here goes.
My site workers are all apprentice trained over 5 years (proper old time apprenticeship not the modern crap) to at least One level or above.
All but 1 has 20 years experience in our trade.
They all hold various qualifications like forklift licence, mewp license, pasma, confined space, manual handling, CCNSG, iosh managing safety, asbestos awareness, working at hight, coshh awareness and those are the ones I can think of off the top of my head.
As well as these they are factory trained in all the different types of equipment that we deal with (more than any of our competitors) and have undergone training on some of our customers processes to better diagnose faults on the equipment.
Typically most of these things need re validation between 2 and 5 year's.
They are responsible for managing their workload and maintaining a minimum van stock level of spares to cover breakdowns.
They work independently out on site with little to no backup.
They often work outside regardless of the weather and lots of sites don't even have running water let alone toilets etc.
The admin person makes cups of tea, answers the phone and files paperwork.
This is why my site engineers are paid significantly more than an office junior.
For the record as we are growing my last Office junior has stepped up and taken on more responsibility and now earns 21k per annum instead of 16k and if we carry on growing and the new lass is good at her job and takes on more she will get paid more too.
All this is before the profit share too. (though there hasn't been a profit share for a good few years because we are sinking everything in to the expansion to increase the stability for both the staff and directors)