In reply to Removed Userbennett_leather:
I work in an unrelated industry, but understanding failure modes are key to my job. Look at the system and break it up into individual components. Then ask how each component can fail, then determine the probability and severity of the failure. Also estimate the likelihood of detecting the defect before failure occurs. This is a basic FMEA, and will indicate broadly whether you are concerned about the right thing. It may be that your trolley is so over engineered that many other things will fail first.
The human element is often the biggest source of failure, so putting the extra crab in the system is one more thing to remember, with little extra benefit. Also, could it cause extra wear, or risk jamming, would it need regular checking & documenting?-again these consequences are not always good for a business.
Is the extra crab industry standard?
Have you considered that the advisor may have been over egging the pudding?
In general, you can always make something safer, even if it is plenty safe enough, and if you put 10 experts in a room you'll get at least 11 opinions on a single point. Examine the risk assessment and if you are still concerned formally discuss it with your boss. If he is happy that he would be able to explain himself to a judge, then you'll probably not get anywhere.
I don't know how many zip lines there are in the country, but if you are identifiable from this post, your boss may be the one starting the conversation.