In reply to Duncan Campbell:
It is a bit disappointing.
My email enquiries were replied to reasonably quickly. I was quite pleased, even impressed, by that.
Unfortunately, the returning of hard copy/postage just hasn't happened.
I'm keen not to hassle them as I respect that they're under no obligations to climbers.
So, I thought I'd ask the question here to see if it just takes a while and I should just be patient.
I might try sending a polite email tonight....