For the safety of all of their customers Wild Country are issuing an immediate voluntary recall of certain batches of the Wild Country Helium karabiner delivered after July 15th 2012 and Helium quickdraws made from these karabiners.
The Helium karabiner in question may have been purchased as single biners in Red Silver Blue Purple or Gold; as quickdraws in 10, 15 and 20cm lengths; as a 5 pack of red biners; as a 5 pack of coloured biners or as a 5 pack of 10cm quickdraws.
If you own a Wild Country Helium karabiner or Helium quickdraw that was purchased after the 15th July 2012 please read this notice carefully and follow the link to the Wild Country website where you will be able to identify whether your product is from one of the affected batches.
Jason Myers, Wild Country Sales Director, explains more:
"Our testing procedures recently uncovered a problem in a very small percentage of Helium karabiners relating to the possibility that under load the karabiner gate may not hook up as effectively as it should.
Obviously this is not acceptable and we have taken the decision to recall all the batches that may be affected. So if you have Helium karabiners bought after 15th July 2012 stop using them immediately and follow the link below to our website for instructions on how to identify and return faulty karabiners.
We apologise to any customers affected and assure everyone that any affected karabiners returned will be replaced ASAP with karabiners manufactured under revised procedures."
Please note: If you purchased Helium karabiners or quickdraws before this date, 15th July 2012, there is no problem and you do not need to check your biners.