Whilst lowering using a Grigri plus, the anti panic feature failed, and the lever came fully back. In order to now lower, you have to fully pull back the handle. The anti panic feature now no longer works, seems like some spring or catch inside has broken. Pretty sure it's not a safety issue, but pretty annoying as it's not that old (well 2 years) Has anybody else had any problems?
E-mailed Petzl Europe, as I live in Spain, but heard nothing back. I'm a little surprised, as there must be a load of them out there.
Initially contacted Petzl UK, who did get back and gave me a contact for Petzl Europe, I've contacted two different departments and have not had a reply from either. Probably going to have to right it off as a bad buy.
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