In reply to patsaunders:
Hi Pat,
Thanks for your reply, I've attached a couple of pics which I hope explains the issue (both are the the same size, brought 12 months apart)
The heel seems to be shaped differently on the new ones which means it doesnt cinch in above the heel. I understand they'll change when they are broken in but this is my 4th pair and these didn't feel right straight away.
I should add these have been my perfect trad shoes, so hoping this is resolved so I can keep getting them