/ Can’t access UKC from Windows laptop

This topic has been archived, and won't accept reply postings.
John W 08 Jun 2019

As per lanksmike’s post on late last night, anybody else got the same issue? When trying to get in, I now get “This page canrsquo;t (sic) be displayed

Turn on TLS 1.0, TLS 1.1 and TLS 1.2 in Advanced Settings.

I’ve done so, they are already turned on, but still no joy. Anybody any bright ideas? Access from my iPhone and Android Tablet is fine by the way.

John W 08 Jun 2019
In reply to John W:

Oh, and it then says “it is possible that the site uses an unsupported protocol or cipher suite such as RC4, which is not considered secure. Please contact your site administrator”.

geoff b 08 Jun 2019
In reply to John W:

Yep, same problem from PC.

rola 08 Jun 2019
In reply to John W:

I had that from work on Friday …. switched to Chrome and it was fine.

Now using Edge from home and that's fine as well - must be just IE.

Post edited at 17:00
In reply to John W:

Are you using Internet Explorer?

John W 08 Jun 2019
In reply to Paul Phillips - UKC and UKH:

Just trying to get in via Google.

In reply to John W:

I think it's because we updated the software on the server the other day and we just use TLS 1.2 now. According to this though, IE 11 on Windows 7 should support it but only specific ciphers.

https://www.ssllabs.com/ssltest/viewClient.html?name=IE&version=11&platform=Win%207&key=143

I'll see if there's a quick fix to get it working. To be honest, it's not the best idea to browse the web on really old browsers though.

Post edited at 17:40
John W 08 Jun 2019
In reply to Paul Phillips - UKC and UKH:

To be honest, this really old user hasn’t a clue about browsers, either ancient or modern, and wouldn’t know a cipher if one fell on him!

In reply to John W:

I think I've cracked it without affecting our A rating

https://www.ssllabs.com/ssltest/analyze.html?d=www.ukclimbing.com

John W 08 Jun 2019
In reply to Paul Phillips - UKC and UKH:

Yep, posting this from my laptop - cheers Paul, well done

Cog 19 Jun 2019
In reply to Paul Phillips - UKC and UKH:

It's gone again with me.

Safari 10.1.2 working with 11.1.2

Eric9Points 19 Jun 2019
In reply to Cog:

Yep, me too.

The Wild Scallion 20 Jun 2019
In reply to John W:

No longer able to access the site from desktop PC again now as of today .

steve taylor 20 Jun 2019
In reply to John W:

I can't access from IE 11 (version 11.0.9600.19356)

Works fine with Chrome (Version 75.0.3770.100 (Official Build) (64-bit))

In reply to Cog:

Sorry guys, seems the server's auto-updated my custom config to the default one. I'll sort it out.

Edit: Should be sorted again. I'll try and make the change permanent this time.

Post edited at 12:53
The Wild Scallion 20 Jun 2019
In reply to Paul Phillips - UKC and UKH:

I seem to have access again.


This topic has been archived, and won't accept reply postings.