UKC

Flight compensation

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 Will Hunt 29 May 2023

I went to check-in online for an outbound Ryanair flight and discovered that it had been cancelled, with no notification given by email/phone/text. The flight is <7 days away.

Fortunately I've been able to switch the flights to a different airport and we now leave the UK and arrive at our destination at the same time as planned. However the return flight, which was not cancelled but I had to change while changing the outbound flight (Ryanair's website will only let you change airport if you make the change for both ways), now departs just over 3 hours earlier than planned.

If I'm entitled to any compensation from Ryanair then I'd like to claim it (I still can't believe they didn't notify me of the cancellation). From my reading of the policy I'm not entitled to anything for the outgoing flight since my arrival time is 10 mins earlier, but I'm not sure about the return flight. An earlier departure of 3 hours would normally allow you to claim, but this flight wasn't actually cancelled.

Does anybody have experience of a similar situation?


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