In reply to balmybaldwin:
I had a phone delivered by UKmail a few weeks back, it arrived a week earlier than EE said it would so I wasn't expecting it and wasn't in the house. The first thing I knew of this delivery was my neighbour knocking on my door to tell me they had accepted a parcel for me as the delivery person hadn't put any note/card through my letterbox.
I do wonder what would have happened if I didn't know my neighbours and they had just pilfered the phone.
I've had bad experiences with most of the delivery companies and now just accept that there will be some issue with the delivery. Royal Mail shoved a massive parcel through my letter box and broke the door, another royal mail driver couldn't be bothered finding the parcel in the van so just shoved a note through the door saying they had tried to deliver but hadn't really as I would have known seeing as I was sat on the stairs fixing a puncture ~8 foot from the door. City link have such remote depots and give such wide delivery time estimates I don't use them because it would be a ridiculous journey to get to the depot etc etc. they're all crap.