Position 1 - 60 Hours per month with the aim of moving to 90 hours per month as COVID restrictions lift
Position 2 - 0 Hour contract with the aim of moving to 30 hours per month as COVID restrictions lift (weekends and school holidays)
We are looking to welcome a new activities crew member to join our growing team here at Flashpoint/Freedog Swindon.
Our mission is to provide unique trampolining and climbing experiences to all ages in the community through our extensive trampoline park, ninja course, Clip ‘n Climb facility and state of the art bouldering wall. Our activities crew are an integral part in creating a memorable experience for every customer that walks through our door. They are responsible for ensuring the safety of all customers, maintaining the centre’s facilities and providing excellent customer service.
As weekends and holidays are our busiest times, we are looking for someone who is able to work 2 in 3 weekends and some weekdays (especially during school holidays), set out in a three-week rolling rota. This is ideal for students or someone looking for some flexibility in working hours.
Although some experience in the leisure/climbing industry is preferred, this is not essential as we will provide training on how to run our activities to a high standard. We are passionate about supporting our team and their professional development; so, there may be opportunities for individuals with the right aptitude and experience to join our Flashpoint coaching team.
You will be supported by, and report directly to, the Head Coach and Centre Manager.
Responsibilities and Duties
Enforcing the centre rules effectively and politely whilst monitoring/instructing
Ensuring the safety of our customers at all times
Ensuring safety briefings are conducted correctly and punctually
Aiding the operations manager in any maintenance around the centre
Performing regular checks on the equipment to ensure they are safe to use
Carrying out first aid when needed
Excellent customer service skills
Comfortable working in a fast-paced environment
Ability to communicate effectively with all ages and abilities
Enthusiastic, friendly and professional attitude
A desire to work hard and be part of a team
Minimum of 5 GCSEs grades A-C
Desirable Skills and Knowledge
Knowledge of Flashpoint/Freedog’s products and services
Experience working in the leisure/climbing industry
First aid at work level qualification
Perks of the job
Free climbing and activities for you and a plus one (including sister sites)
Flexible working hours
Staff discounts in the cafe and activities.
Our sister sites at Freedog/Flashpoint Bristol and Redpoint Bristol climbing centre mean you really would be joining a big family!
We are passionate about supporting our staff in professional development. We will endeavour to help you learn and grow within your role and the expanding business.
Working with a friendly team in an inspiring environment!
Application deadline: Friday 16th April 2021
Interviews: Week commencing 26th April 2021 (due to Covid-19, these may be via zoom)
Start date: May 2021 (contract to begin in June after training)
Please email a cover letter explaining why you would like to work for Freedog Swindon and a CV containing your experience and skills to email@example.com
If you have any questions regarding this application or if you may need additional support with the application/interviews, please do get in touch.