We are looking for an enthusiastic individual to continue the development of our Climbing Programme and Climbing Instructors. You will support them to create fantastic experiences for our customers. As a Climbing Arena Supervisor, you’ll need to be a good leader, be professional in your outlook, set very high standards and have a knack for staff supervision.
You’ll need to be an experienced, enthusiastic climber who is keen to help others get a taste for and develop in the sport. All the while recognising the importance of teaching and practising safe climbing at all times. You will have coaching experience at regional level or hold Foundation Coach Training and Climbing Wall Development Instructor qualifications as you will be leading/mentoring our current team of Climbing Instructors. Routesetting experience is also desirable.
You’ll work with the venue management team to constantly review and improve the processes and procedures to ensure the team is at their most effective and have the support and best systems to provide excellent customer service.
You’ll need a good working knowledge of Microsoft Office, and be good at learning new systems.
But what’s vital is your real desire and willingness to develop yourself and others and a friendly, flexible attitude.
This post will involve shift work and weekend working.