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JOBS: Senior Duty Managers - The Climbing Academy

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Come and work for TCA
Come and work for TCA

OVERVIEW

The Climbing Academy Group Ltd (TCA) is a successful chain of climbing walls with 4 walls in Glasgow and Bristol. TCA’s fifth centre is currently being built in Chippenham and will open in winter 2021. If you’re interested in working for an expanding company within the climbing wall industry, we have some very exciting employment opportunities available.

We are restructuring staffing across the south-west to cover our existing walls in Bristol: The Mothership and The Church as well as the new wall in Chippenham (name TBC). As a result, we have a number of jobs available. We’re looking for applicants with a range of skills and experience that have a passion to work in the industry and become an integral part of the growing TCA team.

APPLICATION PROCESS 

Preferred application: If you have a gmail account please apply using this link: https://forms.gle/1ArQTVAdqsgPp6kt8. You will be required to submit your CV and no more than 2 pages of a cover letter outlining your experience and how you measure up against our job description.

Alternatively please email your CV and cover letter to Nina (bristolhr@theclimbingacademy.com) with the subject SW Job Application as the and clearly indicating in the email which positions you are applying for.

CLOSING DATE: Mon 31 May 2021
INTERVIEWS: Interviews will be held throughout June and July
START DATE: TBC Autumn 2021
ANY QUESTIONS? Email Operations Manager Nina (bristolhr@theclimbingacademy.com)


SENIOR DUTY MANAGER(S) (Bristol)

LOCATION: Bristol-based over the two sites.

We are hiring a number of Senior Duty Managers positions to support the Operations Managers across Bristol. Senior DMs will be primarily based on the counter but will have time off-desk to perform other duties. They will usually have a  department specification which could be either; Customer Service - supporting the Operations Manager with Shop, Cafe and the Counter team or Staffing - which is supporting the Operations Managers with rota, hiring and the development of staff

This is an exciting opportunity to help run the centres and support day to day operations. Please read the following document to find out more.

Job Description - Customer Service
https://docs.google.com/document/d/1SwTnq2eyyAKa57-pQn9TUNl_hfSUufUKPlvYD-XZuC8/edit?usp=sharing

Job Description - Staffing
https://docs.google.com/document/d/16iLlXSqjd_X2uWyW9hf21_schqjFRE51Q-1V5_ArJus/edit?usp=sharing

Ideally you’ll already have some experience of being a shift manager in a climbing centre and want to develop this further to a full-time role with some additional responsibilities supporting two busy centres.

SALARY: £22-24K depending on experience, plus bonus and benefits


SENIOR DUTY MANAGER(S) (Chippenham)

LOCATION: Chippenham but may be required to work at other South West sites.

We are hiring two Senior Duty Managers positions to support the Operations Manager in a newly built Chippenham wall. Senior DMs will be primarily based on the counter but will have time off-desk to perform other duties and will usually have a department specification which could be either; Customer Service & Staffing - supporting the Operations Manager with sales, rota, hiring and the development of staff or Maintenance - supporting the Routesetting and Maintenance Manager to with work routine and ad hoc maintenance tasks around the centres. 

This is an exciting opportunity to help run the centres and support day to day operations. Please read the following document to find out more.

Job Description - Customer Service & Staffing
https://docs.google.com/document/d/10gEoJx0omol5zo8eA4iBhV9ZpM5MZMj9yCHKjm6Jwxo/edit?usp=sharing

Job Description - Maintenance
https://docs.google.com/document/d/1GmqBT9QtB47EAfjhqxxQfmTemk2QyRDNWUMjUa5ju50/edit?usp=sharing

Ideally you’ll already have some experience of being a shift manager in a climbing centre and want to develop this further to a full-time role with some additional responsibilities.

SALARY: £22-24K depending on experience, plus bonus and benefits.

Find out more...



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