LOCATION: Chippenham, but may be required to work at other South West sites.
We are hiring up to two Senior Duty Managers positions to support the Operations Manager in a newly built Chippenham wall. Senior DMs will be primarily based on the counter but will have time off-desk to perform other duties and will have a department specification which will be; Customer Service & Staffing – supporting the Operations Manager with sales, rota, hiring and the development of staff.
This is an exciting opportunity to help run the centres and support day-to-day operations. Please read the following document to find out more.
Ideally you’ll already have some experience of being a shift manager in a climbing centre and want to develop this further to a full-time role with some additional responsibilities.
Please visit our website to read the full job description (and additional info), link below.
Role Specific Responsibility
Will be required to fulfill all general Duty Manager responsibilities as listed in the job description linked on our website.
Additional Customer Service Responsibilities
The post holder is expected to undertake any other reasonable duties within their capabilities and the scope of the post as specified by the Operations Managers
Salary: £22-24K depending on experience, plus bonus and benefits.
Hours: Full-time (150 hours per rota). Evening and weekend work may be required.
Training: We will encourage and facilitate your development through off the job training and development
Holiday: 28 days per year
Benefits: Pension of 3% of salary, discounts on shop and cafe products, free climbing at all our centres
Reports to: Operations Manager