UKC

Unable to log in

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 Thomas Martin 02 Oct 2020

Hi guys recently subscribed as a ukc supporter mainly for the Rockfax digital. However it will not let me log into the app. I've tried username, email and my password is correct but i cant get past the solid green login screen and it just repeats the request was unsuccessful.

Any ideas. 

Thanks Tom Martin  

In reply to Thomas Martin:

Hi Thomas

Are you sure you opted for the Supporter Plus package? It looks like you might just be a Supporter which doesn't include Rockfax Digital?

If this is the case then let us know and we can let you know how to upgrade.

Alan

In reply to Thomas Martin:

I think we have found a problem and it should now be sorted. I'll let Martin email you later but he is out at the moment.

Alan


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