UKC

Strava/Samsung Software issues

New Topic
This topic has been archived, and won't accept reply postings.
 steve taylor 30 Jun 2020

I've been using Strava on my Samsung Gear 3 watch for over a year now with no issues.

Over the last week I have been getting "Strava needs a longer activity to upload.." messages at the end of my exercise (>40 minutes) a lot of the time, and basically the workout is lost as a result. I've raised it with Strava support, but nothing back yet.

Does anyone use the Samsung watch/Strava combination and get similar issues and found a workaround? I'm on software version 1.3.8 - I've no idea if this is a recent update or not.

I have been taking my phone too as backup, but currently there seems little/no point in having the watch any more...

 compost 30 Jun 2020
In reply to steve taylor:

I have almost the opposite issue - recording on my Huawei Chinese spy phone glitches and fails completely with no error messages 50% of the time. My Garmin Forerunner watch records and uploads perfectly.

It does seem that strava is more flaky now than before the subs changes.

 JayK 30 Jun 2020
In reply to steve taylor:

Potentially a update bug. A friend had exactly this issue a couple of times last week. He said that he'd read reports of this happening to a number of people. 

OP steve taylor 30 Jun 2020
In reply to JayK:

From the forums I've seen it has happened to loads of people.

When I worked in software development, we tested stuff before it was released!

OP steve taylor 01 Jul 2020
In reply to steve taylor:

Interestingly, after uninstalling Strava, battery life on my watch has more than doubled. I think their latest software issue might have more than one bug!!!

 spiderz 01 Jul 2020
In reply to steve taylor:

I have the same issue, removed Strava battery life doubled! I now use Samsung Health to track activities and have it to automatically sync to Strava.

OP steve taylor 02 Jul 2020
In reply to spiderz:

Strava have released a new version that fixes the original issue - no mention of battery life though.

 spiderz 02 Jul 2020
In reply to steve taylor:

I think I'm just going to continue using Samsung Health. The display (whilst running) is very clear and easy to see.

 afshapes 03 Jul 2020
In reply to steve taylor:

I have a galaxy watch,  can't risk using strava at all,  drops out for no reason and you don't find out until half way through , utter shite


New Topic
This topic has been archived, and won't accept reply postings.
Loading Notifications...