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Free offer from Climber magazine

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I recently subscribed to Climber magazine who offered a free belay plate and krab as part of the subscription. I have been waiting weeks for these to arrive and despite contacting them numerous times I have just been fobbed off and am no wiser on when these items will arrive. Has anybody else had a similar experience?
 euanryan 21 May 2010
In reply to Graeme James Cook:

Not with Climber Magazine, but i once subscribed to MBUK magazine who were offering a free hydration rucksack when you joined. I bombarded them with emails for months then gave up. A year later it turned up out of the blue...
 mattrm 21 May 2010
In reply to Graeme James Cook:

I got my subs gift off them fairly quickly. I think they get someone else to send the stuff out, which seems to take a while sometimes.

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