In reply to Phil1919:
> (In reply to Expedition Kit Hire) Shame they won't replace their tent poles that continue to break.They want to charge me the retail price of a quasar pole which looked as good as new, when it snapped in benign conditions as it has many times before on both Terra Novas I have owned.
I've heard abut similar problems from a few people. Even Vango sent me some new poles free of charge for a £90 tent when I had a moan about the poles continually snapping at a certain point.
I did feel a bit harsh when they accepted this was their problem as a friend was using the tent when the first pole broke and I'd blamed him.