In reply to RBK:
> (In reply to GridNorth) I was on a trip where a friend of mine needed help through his AAC insurance and they were useless at the point where it really mattered. Hopefully that was just a one off but it caused him a lot of problems. BMC might be expensive but when things go wrong and you're not in a position to be arguing it does at least feel like they're on your side. If you're in a bad way you need your insurers to agree treatment immediately, not be haggling over the cheapest possible solution.
Are you connected to the BMC in some way ?!
As with duchessofmalfi I don't think you will be talking directly to the BMC in the event of a rescue/medical claim but to ACE Assistance, and Tyrol Air Ambulance for the AAC. I don't know whether one of these assistance services is much better to deal with than the other.