In reply to Alan James - Rockfax:
In the spirit of constructive criticism, because I genuinely appreciate a bit of experimentation, here's what I don't like about the new format...
It's basically long-form writing broken up into little chunks. For some sections where that's natural, like the team member profiles, I don't find that too jarring. The sections are natural so the flow of reading isn't broken by the transitions. For most of what I've bothered to read in most of the digital features, the breaks seem fairly random and this was my number one issue. If I'm sitting in front of a high-res 24" monitor, why on Earth would I want to click every few short paragraphs and find my place again? To me, it doesn't feel conducive to reading the kind of essays you're using it for.
People are comparing them to magazine articles, which I can understand, but no magazine breaks an essay up so much that you only see a few sentences per page.
I have ridiculously slow internet. On a bad day, a normal article would load the text and then gradually load the images while I read. These digital features sometimes take a long time to load at all and show zero text while they're loading. I presume it's trying to load all the pictures at the start so that it clicks through smoothly as you read.
If you're interested in something particular, but don't want to read every word, you can skim through a normal article. That's impossible with these features. Similarly, as others have already said, if you want to flick back to an earlier detail later in the article, the format makes it very awkward. Even if you add a box to jump to a particular page, it will still be pretty awkward to guess which page number to jump to. Say I get halfway through this article, think I recognise a bit of rock, and wonder whether this is the same location as I saw on YouTube the other day. I'd like to go back and check but which of the 40 pages was that map on? No bloody idea.
It feels a little less unnatural on my mobile actually, but then there are various little glitches which spoil the sleek, modern look you seem to be targeting. The swipe navigation, seemingly randomly, stops working every few pages. Page numbers sometimes cover the bottom of the text and two of the pages in the half of the article I've got through so far were completely blank. For the record, that was 17 and 21. Presumably 17 is because of the two pictures side by side which it didn't know how to fit on a small screen. I thought to start with that 21 was blank on my computer as well but when I went back to confirm, it eventually loaded, though there was no indication that anything was waiting to load when I first visited. (Mobile issues described were with both Chrome and Firefox on Android 6. In fact, most of the pages are blank in Firefox now because clicking through quickly to find the relevant pages seems to have really confused it.)
I might be oversimplifying things but I can't see any good, fundamental reason why you couldn't just have separate style sheets and JavaScript to present these articles in a conventional format for those that prefer it.
Failing that, could you perhaps think more carefully about which articles you publish in this form? I can see a place for it when the main content is photos with brief captions but not for illustrated essays.
Please be wary about assuming that lots of pageviews indicate that people love the format. I've clicked on every digital feature that I've seen because you're using them for some of your most interesting subjects, but I haven't finished reading a single one and I'll start ignoring them altogether if they don't become less aggravating to read.
As I said, I hope this isn't too negative, I really appreciate the content you're putting out and I'd be gutted if it remained so difficult to read.
Post edited at 17:48