In reply to marsbar:
My wife and I were among the 2000 nurses who were lucky enough to get tickets for the free concert he gave at the Camden Roundhouse.
None of us can ever really 'know' such celebrities, but standing only 10 feet from the stage, he seemed genuinely to feel deeply about the hard work that we all did, and the NHS in general.
It was a fantastic night, and we all felt so appreciated.