In reply to mypyrex:
Right by the tourist office and bus stop, too. And nice restaurant nearby...
We arrived early, and soaking wet, having set off early from the Mottets Refuge to avoid forecast thunderstorms (greeted on way to breakfast by seeing a bloody great bolt of lightning hit the mountain behind, with an orange ball of heat...). The little sign on reception said 'check in 3pm', but they had all but one of our rooms ready, and got the last one ready very quickly, and got tea for us.
My friend said to one of the staff how welcoming the owners were, and the instant reply was 'yeah, they're awesome'. When leaving, I was a couple of minutes behind, and my mates got reception to ring my room to check. When I came down, the owner was waiting to take my key, and tell me where my friends were, clearly wanting to make sure everything was okay. Above and beyond, IMHO. If you do switch, I hope you find the same.
The girls in the Mottets refuge were great, too. We'd had a long day (23k, 1750m ascent), and I went on ahead to make sure they knew we were coming (I'd had a great day, and was still feeling full of beans). We got there just before 7pm dinner, and we were a bit anxious, but they quickly put our minds at rest, and said to get dinner, and they'd sort out the accommodation later. I thanked Isobel later for their lovely, friendly welcome.