In reply to Greenbanks:
> Is it me? Folk walking around with attached mobile ear pieces; ostentatious and quite unnecessary don't you think?
Ostentatious and unnecessary for you maybe.
As important to me as any other tool in my tool box.
My ear piece goes in at 7am every Monday to Friday and doesn't come out again until I get home again or the site I am on is too loud and ear plugs are needed.
Some days my phone doesn't ring, other days it doesn't stop, personal record was 86 calls by lunchtime.
Having my hands free to carry on working is invaluable be it using spanners or at my desk working up a risk assessment or report.
One massive benefit is that I can access my phones functions whilst on the phone.
Brief data from every job I have done going back to 2007 is stored on it so when a customer rings the first thing I do whilst talking to them is have a quick check of the history of the machines on their site.
Being able to say there and then when the customer is questioning a breakdown "we'll sir if you check your records you will find that my job sheet dated the 13th of February 2017 said the machine needed removing for overhaul because it was 10000 hours overdue and vibration analysis was showing an increase in wear to the bearings"
Far better than "I don't know, I will check the records and ring you back"