UKC

Team Member/Climbing Coach (full-time)

This fantastic role involves engaging proactively with our customers, maintaining good climbing practice in the centre and on external sessions at other centres. This role would suit someone who shares our values – making climbing accessible to all abilities and keeping the community at the heart of everything we do at the centre. The ideal candidate will be responsible for providing professional climbing instruction to a range of ages and abilities. The successful candidate must also be enthusiastic and friendly in all aspects of the role.

Duties/Responsibilities

• To provide great, friendly customer service: in person, by phone and via email/social media
• To work with the duty manager and other team members to ensure the smooth running of the climbing centre and business
• To work efficiently on reception, dealing with customer bookings and general administration
• To deliver engaging climbing sessions to a broad range of junior and adult customers
• To be proactive in dealing with cleaning, Health & Safety, maintenance and other vital centre duties
• Will be required to coach lead climbing Indoors at multiple venues

Essential skills

• The ability to work independently and as part of a team
• To have a positive approach to dealing with customers
• The willingness to embrace problemsolving
• Competent computer skills
• Instructing and Coaching experience with juniors and adults

Desirable skills

• First Aid qualifications/experience in dealing with first aid
• Personal climbing experience

Essential Qualifications

• Climbing wall instructor award (CWI/CWA)
• Foundation Coach trained

Desired Qualifications

       -      Rock climbing instructor

       -      Foundation coach assessed

       -      Climbing wall development instructor

       -      D1 license

Hours, pay and perks

• 40 hours per week contract
• Shifts will include daytime, evenings, weekends and Bank Holidays
• Will be contracted to work a minimum of 5 weekend days per month
• £250 per year to be paid towards any training/qualifications of your choice
• Up to 28 days holiday per year
• Opportunity to earn more by providing excellent private coaching
• Free / unlimited tea, coffee, climbing and laughs

18 – 20 years £12,688 p.a.

21 – 24 years £15,600 p.a.

25+ years £16,640 p.a.

The deadline for CV/applications is Monday 20th August. Interviews will commence on Monday 27th August.

Applicants must be available to start the first week of September, preferable start date September 3rd 2018.

Please send C.V's and cover letters to Sophie@bouldershack.co.uk

Less than £13k for a 20 year old at full time with multiple qualifications and prior experience? Why the difference in pay? I wasn't aware that being younger meant you ate less or paid lower rent. 

If the person is qualified for the job they should be paid what the job deserves, not penalised for being young. 

Some quick maths: 
40 hrs per week x 52 weeks (some of those hours will be anti-social hours eg late evenings, sundays) = 2080 hrs p/a. I assume 5 weeks holiday, so let's be generous and take off the 200 hours there.

So for working 1880 hrs per year, a 20 year old would be paid £12,688, or £6.75/hr. After tax this is £11,716, or £6.23 per hour. 
 

Well done for offering money toward qualifications though - more than some centres. Sadly, the pay takes the mick. As mentioned, you're saying it's essential they hold a qualification in instructing, which will have set them back a few hundred quid, plus logbook hours. Plus insisting on working 5 weekend days per month, so most months they will have one full weekend free to go and climb. 

Eugh

Looks like no pay boost for skilled work either - I used to work for the Depot and whilst they paid minimum for front of house/coffee making etc, you got £10 per hour for any coaching or introductory sessions etc meaning you ended up with a fair bit more in your pocket at the end of the month. 

Of course, it's also worth pointing out that anyone who has a RIA and Foundation coach plus D1 could easily be earning £100-£150 a day freelance for a good chunk of the year working at outdoor centres etc.