Looking for your next professional challenge in the climbing wall industry?

Redpoint Worcester is looking to hire a fun and outgoing individual who is looking to join a fantastically talented team in an ever-growing business within the heart of Worcestershire.  This vibrant centre offers generous top rope and lead climbing, bouldering with a central top-out boulder and a Training room with a Moon board as well as offering outdoor climbing experiences too.  You will be working within a great team of professionals all striving to deliver fantastic activity and centre services.

Main Roles of this position:

• 30-40 hours per week (rota-based) inclusive of celebratory and educational holiday times, bank holidays and weekends
• Managing the safe daily running of the centre and activities
• Ensuring staff and customer welfare is monitored and managed to a high standard
• Instructional activity delivery for new and existing customers
• Reception based customer interaction, problem solving and managing enquiries

Successful Candidates must have the following attributes:

• Excellent communication and customer service skills
• A flexible and positive approach to working commitments and daily tasks
• The ability to work some evenings, weekends and holidays based on a rota
• NGB qualification in climbing. CWDI Trained as a minimum
• Great I.T skills, confident phone manner and great customer facing interaction.

The following attributes are desirable for candidates to have:

• Proficient use of Rock Gym Pro
• RSA 2 Qualified

Benefits:

• Competitive rate of pay £14.50
• Centre discounts on industry equipment and apparel
• Centre support for personal development is negotiable
• Employee Assistance Programme.

How to enquire or apply:
To enquire or apply for the position please email and/or send a CV and covering letter to Abbie@redpointworcester.co.uk

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