Centre Manager - Temporary – maternity cover – approx 9 month contract.

Climbzone is part of the Inextremis group of companies based in Glasgow currently with 2 outlets - Climbzone and Glasgow Climbing Centre. Currently, we employ approx 70 people between the 2 sites This job is the replace the manager at the Climbzone site.

Climbzone has an indoor climbing wall with 24 auto belays , Skypark and Fan Drop . This year we added a huge stainless steel (Helter Skelter ) , slide, called simply THE BIG SLIDE 16m high ( probably ) the largest indoor slide in the UK.

See www.climbzone.co.uk for more information

Job Description

• Position Centre Manager, Full time, Climbzone at Soar into Braehead.
• Hours As required based on 40hrs per week including weekend and evening work.
• Holidays: 33 Days per year prorata

Remuneration

• Salary: Basic Salary £24k to 28K per annum, depending on experience
• Pension contribution as per legislation.

Responsibilities

The centre manager will report to the directors and work in close contact with the management team. Whilst guidance and training will be provided, the manager will be responsible for:

• Safety

Health and Safety are by far the highest priority issues. The manager will be expected to set the highest safety standards and strive towards best practice in all areas of the business. A proactive and practical approach to Health and Safety is essential. Areas include:

• Inspection and maintenance regimes.
• Monitoring and evaluation regimes.
• All safety and operating procedures.
• Staff vetting and competence.
• Staff awareness and responsibilities, fully integrated into the safety culture.
• Fire drills and evacuation procedures.
• Staff Management

Staff programming efficiency is key to the profitability of Climbzone. Key areas include:

• Hiring
• Communication
• Rotas
• Staff performance
• Training
• Facility Management
• Opening Hours
• Route Setting
• Maintenance
• Cleaning
• Customer Service
• Promoting the "Yes" response
• Maintaining the highest levels of customer satisfaction.
• Ensuring participant risk is disclosed
• Takings
  • Responsibility for till system and banking on a daily basis
• Reporting/Recording
• Target and projection analysis.
• Documentation for all areas of the business (eg Health & Safety, Staffing, Training, Maintenance )

• Soar @ intu Breahead.
• Liaison with Soar centre management
• Liaison with Soar Tenants
• Promotion
• Sponsorship
• Advertising
• Promotions

Requirements/Experience

Applicants for the Manager position should be able to demonstrate ability in all areas of responsibility as detailed. There is also a requirement for the applicant to hold a valid CWA or higher . Experience in the following areas will also be essential:

• Managerial experience
  • Rotas and staff time sheets .
  • Staff management
• Activities
  • Adventure Sports
  • Ropes Courses
  • Climbing
    
• Health & Safety
  • Accident reporting and investigation.
  • Understanding of employers and civil liability.
  • Legal framework
  • Experience in Health and safety procedures and implementation.
• Customer Service
  • Good communication skills
  • Experience with dealing with the public
• Money/Administration
  • Computer literate, Email, Internet, Microsoft Office.
  • Banking, cheques, credit card etc.
  • Cash handling.