Top tip. Market sure everything is documented. Your first port of call is with the airline. Until the airline conceded the luggage has been lost then the BMC will not do anything. Took 8 months for our claim to be sorted which was because easy jet were very slow. Most of money come from easy jet.
you need receipts for everything you have lost. Fortunately my wife is very good on that.
This happened to me last week, just sorting with BMC now, expect it to take a couple of months based on previous experience. They cover up to £300 for clothing and toiletries + £350 for hire of sporting equipment. Snell Sports do hire, you can easily find prices on their website and they are quite reasonable. Return items before 2pm for half day and before 10am for full day. The hire desk is downstairs.
EasyJet took 3.5 days to return my bag, I've heard this can be much longer and is rarely shorter - I.e. if you need something go out and buy it.
Hope it doesn't impact your trip too much and you can get it all sorted!
Thanks very much for all advice.They have thank god found the bags, but probably no delivery for 4/5 days.
Off to Snell sports now.
V nerve racking to buy £100s worth of rope, reversos, ice screws, crabs, etc on top of kitting ourselves out at Decathlon. fortunately, there are two of us so we have twice the allowance, in theory.😬
Thankfully, we always travel in our mountaineering, boots🙏
Hmm, I don’t have direct experience but I wouldn’t have necessarily thought they’d reimburse you for replacement gear purchases if it’s been found. Hope they do…
Make sure you keep copies of all the form in particular the PIA which proves easyjet lost your bag. Easyjet lost my bag for my while alpine holiday last year but I haven't been able to claim on my bmc insurance because I could never get the PIA form from easyjet despite multiple emails and phone calls.
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