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Premier Post - Web Sales & Customer Services Position at Outside

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Website Sales & Customer Service Administrator

Full time staff member required to join the Outside.co.uk team

Title of the position: Website Sales & Customer Service Administrator
Company Name: Outside Ltd
Location: Hathersage, Derbyshire
Salary: From 14K p.a. Depending on experience
Hours: Monday - Friday 09:00 - 17:00
Date Advertised: 01/03/2010

Interviews: Interviews will be held week beginning 15/03/2010

Outside Ltd is one of the premier specialist outdoor retailers in the UK and is looking for an enthusiastic individual for the role of Website Sales and Customer Service Administrator. As part of the Internet Department you will be responsible for the efficient day to day processing of website orders, returns and enquiries.

The successful applicant will need to have office administration experience and great customer service skills.

Key areas of responsibility
Responsible for all orders once placed up until the customer receives the goods
Single point of contact for all telephone and email customer enquiries
Working with the Post Room assistant to ensure fast, accurate despatching of orders
Liaising with the Website Content Editor to keep the website up-to-date

Required Skills
A good working knowledge of Microsoft Office including Word, Excel and Outlook
Strong office and administration experience is required
Great communications skills
Experience contacting customers and dealing with enquiries
Retail as well as office experience would be an advantage
Although not a requirement a keen interest in climbing and outdoor equipment would be an advantage

Contact: James Lawton (Website and IT Manager)
Email: james@outside.co.uk
Phone: 01433 698199 (option 4)

Please Email C.Vs with a covering letter to james@outside.co.uk

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