In reply to SCrossley:
They were bought as a present at xmas and the family member did not have a receipt. I sent them back expecting a reasonable reply i.e. never mind we will test them and if they are faulty send you some new ones but they just kept trying to pass the buck onto the retailer.
Goods were not fit for purpose, they should be replaced. Not take 3 weeks with various attempts to pass the buck, get me to back off due to a lack of receipt etc etc.
I sent a faulty myo xp headtorch back to Lyon equipment that was 2 years old (no receipt) and got a new one two days later. My wife had a goretex mountain equipment jacket fail (faulty goretex) . It was £220 and she received a new one in a week.
Sealskinz sell sh*te , baggy, leaking £30 socks and try every trick in the book to avoid responsibility.
Useless