In reply to mike123:
With access to some inside info on Ski Famille, I might give them a miss, unless local resort management has changed. Or there's been a more active higher-level management involvement.
But if you've got a bargain...
Of course, all chalet companies might be run like this, only I've never had the inside line on how inept the resort manager was at organising basics like food and linen. I have encountered such types over the years, though, so know they exist. Fortunately, it once worked in our favour, where one feckwit failed to charge our cards for the ski passes he got us...